Refund Policy
We want you to love our products! If you're not satisfied, here's how we can help.
Returns
Due to the nature of food products, we cannot accept returns of opened items. Unopened products may be returned within 30 days of purchase in their original packaging.
Damaged Items
If your order arrives damaged, contact us within 48 hours with photos and we'll send a replacement or issue a full refund.
Wrong Items
If you received the wrong item, contact us and we'll arrange the correct shipment at no additional cost.
Refunds
Approved refunds are processed within 5-7 business days to your original payment method.
Contact
For return or refund requests, email us at hello@ladaleshouses.com